Privacy Policy

Last Updated: March 31, 2026

Introduction

This Privacy Policy describes how Rewoof ("Rewoof," "we," "our," or "us") collects, uses, and discloses your Personal Information when you visit, use, or make a purchase from rewoof.co (the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.

1. Personal Information We Collect

We may collect the following categories of Personal Information:

Name, email address, phone number
Billing and shipping address
Payment information (processed securely through Shopify and its payment providers)
Order history and purchase behavior
Device information (IP address, browser type, etc.)
Usage data (pages visited, interactions with the site)
Pet-related information (such as pet name, weight, age, or health-related preferences you provide)

We do not knowingly collect sensitive personal information as defined under applicable law, except where necessary to provide our Services.

2. How We Use Your Personal Information

We use your information to:

Process and fulfill your orders
Provide customer support
Communicate with you about your account or orders
Send marketing and promotional communications (you may unsubscribe at any time)
Improve and optimize our website and services
Prevent fraud and maintain security
Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

Operate and improve our Services
Analyze website performance and usage
Deliver relevant advertising (including via Meta and Google)

Where required by law, we will obtain your consent before placing non-essential cookies.

You can control cookies through your browser settings. Disabling cookies may affect functionality.

Our Services do not respond to "Do Not Track" signals from browsers.

4. How We Share Your Personal Information

We may share your Personal Information with:

Service providers (payment processors, shipping providers, analytics tools)
Advertising partners (such as Meta and Google) for marketing purposes
Legal authorities when required by law
Business partners in connection with mergers or acquisitions

Payments and data processing are handled through Shopify and its service providers in accordance with their privacy practices.

5. Data Retention

We retain your Personal Information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

When no longer needed, we securely delete or anonymize your information.

6. Your Privacy Rights

Depending on your location, you may have rights including:

Access to your personal data
Request deletion of your data
Request correction of inaccurate data
Opt out of the sale or sharing of your data for advertising purposes

To exercise your rights, contact us at hello@rewoof.co

To opt out of data sharing, visit:
Do Not Sell My Personal Information

We will respond within applicable legal timeframes.

7. International Users

If you access our Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions.

By using our Services, you consent to such transfers.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18.

We do not knowingly collect Personal Information from children. If we become aware of such data, we will delete it promptly.

9. Security

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the "Last Updated" date.

Continued use of our Services constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, contact us at:

Email: hello@rewoof.co
Address: 1207 Delaware Ave #3161, Wilmington, Delaware, 19806
Phone: 302-558-0004